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  • Site

    Simplicity of navigation
    4
    Design/pleasure of perception
    4
    Ordering process
    3
    Suggestions
    The first time I visited the site I got a bit lost but having been to most of the gear sites this became familiar. The collector names change and it gets a bit confusing.

    Customer Support

    Efectiveness
    5
    Attitude
    5
    Suggestions
    I like when an online site will answer questions even if I ask something on a daily basis. You guys kept me informed even though we are hours behind in the day.

    Shipping

    Shipping Speed
    4
    Packing
    5
    Suggestions
    These packages are supposed to get through customs undetected so the packaging is a tried and proven method. It takes time to ship from EU so a little wait is to be expected.

    Products

    Quality
    5
    Selection
    5
    Suggestions
    We notice the quality is great and get good results. We're trying a few of your products and you seem to have what we are looking for.

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